You will only be asked for relevant delivery information at this time, unless you have selected more than 10 samples.
Unfortunately due to demand, we are only able to post requests for the first order of 10 Free Blind samples.
The majority of swatches will be posted the following business day, however, on occasion there may be a delay depending on availability of your fabric selection. In which case we will notify you and the Sample order may take up to 2-3 weeks.
If you do not receive your samples please contact our customer service or simply send a quick email to [email protected]
Credit Cards – MasterCard, Visa & American Express – we help you get those frequent flyer points
Phone Payment – If you prefer not to enter your credit card details online, we are happy to process your credit card over the phone. Simply complete checkout and select this option.
PayPal – Quick and Easy if you have a registered PayPal account
Direct Deposit – You can perform a bank transfer via your online banking institution or over the counter at your local branch. Simply complete checkout and select this option. This form of payment may experience a few days delay during the transfer between banks.
Read our “How to Measure” instructions for each of our products. If you are still unsure, we are only too happy to answer any questions you might have in regards to measuring or general product enquiries.
Don’t hesitate to call us Monday to Friday 9am to 5pm or Saturday 9am to 3pm. We love getting customer feedback.
Often we’ll suggest emailing us a photo of your window, a picture can help us to spot anything that may be tricky to measure !
If you require a cut down on the width for Roller Blinds, we can organise for the blind to go back to the factory to have this done, however there is a charge for freighting and labour.
Note that colour samples can vary from one dye lot to the next. Please use the samples as a guide and be aware that slight variations can occur.
Timber blinds are a natural product, the sample & product can vary from each batch from grain to colour. This is what makes a timber blind unique and is not seen as a fault in the product.
3 Day Express Blinds can only be changed if the order has not been started by the factory, this can occur within an hour of you placing your order. Please call us at the earliest possible time, so we can try to put the order on hold.
Call or email us Monday to Friday 9am to 5pm, if you have any changes to make and we will try our hardest to help you. Once the products have gone into manufacturing unfortunately the order cannot be changed.
Always make sure to double check your measurements, colour selection and all details before completing the order.
For orders less than $100 we charge a $30 flat fee delivery Australia wide.
You can retrieve your consignment number delivery details from the Order Status page to track your delivery with the freight company’s website.
Orders that have not given permission to be left on the doorstep, will still be delivered as per usual, however if you are not at home to sign for the delivery, the freight company will leave a card for you to contact them and organise a new delivery day. They will not leave the goods until they are signed for.
IMPORTANT – If you are going away on holidays or any other further delivery instructions, please make sure to let us know in the comment field at the checkout, so we are fully aware of your situation.
The delivery will be from 9am to 5pm Monday to Friday. Unfortunately we cannot offer a Saturday delivery, due to the excessive freight charges by the freight companies.
We use an outside freight company, from time to time delays can occur and unfortunately once your order leaves our premises, we are no longer in control of the delivery or notified of any delays.
Please us the Order status section of our website to follow the progress of your order and track your delivery.
Check out our easy to use online guides to make sure measuring and installing your new blinds or awnings a breeze.
“ I bought a set of palm beach fabric roller blinds for my newly renovated house from Baha. Blockout worked great in the bedroom and light filter let the right amount of sun in the lounge. Awesome product and service!”
Steve B, Sydney